Terms & Conditions
Effective Date: 01/08/2025
Welcome to Plus One Wine. By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. Responsible Service of Alcohol
Plus One Wine complies with the Liquor Control Reform Act 1998 and other relevant state legislation.
You must be 18 years or older to purchase wine from our website. By placing an order, you confirm that you are legally allowed to buy alcohol.
2. Orders & Payment
- All prices are listed in Australian Dollars (AUD) and include GST.
- Orders are confirmed only once payment has been received.
- We accept secure payments via [insert payment methods – e.g., Visa, Mastercard, PayPal, etc.].
3. Delivery
- We deliver Australia-wide via trusted courier partners.
- Delivery times may vary depending on your location.
- You must ensure someone over 18 is available to accept delivery — ID may be required.
- We are not liable for delivery delays caused by courier issues or incorrect address details provided by you.
4. Refunds & Returns
We want you to be happy with your wine. Under Australian Consumer Law, you are entitled to a refund or replacement if the product is faulty, not as described, or damaged in transit.
Please contact us within 7 days of receiving your order if:
- Your wine arrives damaged or faulty
- You’ve received the wrong item
Note: We do not offer refunds for change of mind or if the wine doesn’t suit your personal taste.
5. Product Availability
All products are offered subject to availability. If an item is out of stock after your order is placed, we will contact you to arrange an alternative or a full refund.
6. Privacy
Your personal information is handled in accordance with our Privacy Policy. We respect your privacy and never share your data without consent, unless required by law.
7. Use of Website
You agree not to misuse our website or interfere with its normal operation. We reserve the right to restrict access or cancel orders if we suspect fraud, abuse, or breach of terms.
8. Intellectual Property
All content on this site, including branding, images, and copy, is the property of Plus One Wine and may not be used or reproduced without written permission.
9. Liability
To the fullest extent permitted by law, Plus One Wine is not liable for any indirect loss, damage, or expenses arising from use of our products or website.
10. Changes to Terms
We may update these terms occasionally. Please check this page regularly to stay informed. Continued use of the site means you accept any updated terms.
11. Contact Us
Questions? Reach out to us:
Plus One Wine
Email: admin@plusonewines.com.au
Website: plusonewines.com.au