Privacy Policy
Effective Date: 01/06/2025
At Plus One Wine, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What We Collect
We may collect the following types of personal information:
- Full name
- Contact details (email address, phone number, delivery address)
- Date of birth (to confirm you are 18+)
- Payment information (processed securely via third-party payment processors)
- Purchase history
- Website usage data (via cookies and analytics tools)
2. How We Collect Your Information
We collect personal information when you:
- Make a purchase through our website
- Sign up for our newsletter or marketing emails
- Contact us via our website, email, or social media
- Interact with our website through cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Process orders and deliver products
- Communicate with you about your order or account
- Send promotional offers and updates (if you’ve opted in)
- Improve our website, products, and customer experience
- Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Payment processors (e.g., Stripe, PayPal)
- Shipping and delivery partners
- Email marketing platforms (e.g., Mailchimp, Brevo)
- Analytics and web services providers (e.g., Google Analytics)
All third parties are required to handle your data securely and in accordance with applicable laws.
5. Cookies & Tracking
We use cookies to enhance your browsing experience and collect website usage data. You can control or disable cookies through your browser settings.
6. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
7. Access & Correction
You may request access to your personal information or ask for corrections by contacting us at the details below.
8. Marketing Communications
You can opt out of marketing emails at any time by clicking the “unsubscribe” link in any message or contacting us directly.
9. Minors
Our website and services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors.
10. Contact Us
If you have any questions about this policy or your personal information, please contact us:
Plus One Wine
Email: [insert email address]
Phone: [insert phone number]
Website: [insert website URL]
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.